patio umbrellas of XUANHENG is well-designed to delivers greater usability, relevant functionality, improved aesthetics. We carefully monitor every step of production from material selection to inspection before delivery. We only select the most appropriate materials that not only meet the customer and regulatory requirements but also can maintain and maximize the overall performance of the product.
In the design of patio umbrellas, XUANHENG makes full preparation including market survey. After the company makes an in-depth exploration in the customers' demands, innovation is implemented. The product is manufactured based on the criteria that quality comes first. And its lifetime is also extended to achieve a long-lasting performance.
Since there is a direct correlation between the repurchasing rate of customers and the quality of customer service, we are trying our best to invest in great workers. We believe what matters most is the service quality the people provide. Hence, we required our customer service team to be a good listener, to spend more time on the problems that customers are really saying at XUANHENG.